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SUMMARY:Superhost - Foundations of Service Quality
DESCRIPTION:Customer Service Sets You Apart \nNo matter what sector your business is in\, customer service matters. A bad customer encounter will end up on social media and hurt your bottom line – likewise\, people will remember a positive experience\, bringing them back as customers and boosting your brand through word of mouth and high ratings. \nWe are teaming up with the Port Hardy Chamber of Commerce to bring you: \nSuperHost Foundations of Service Quality Foundations of Service Quality introduces the principles of providing a quality service experience in the workplace\, and provides an understanding of the importance of exceptional customer service. You will learn about workplace communication\, problem-solving\, customer and employer expectations\, and more. \nThursday\, April 20\, 2023 9:00 a.m.-4:30p.m. at Seven Hils Golf & Country Club \nThis one-day class is being provided free of charge for tourism managers and owner operators who want to become Superhost certified. And also\, to understand the value of the training as they bring their summer staff on board. \nContact us at info@vancouverislandnorth.ca for questions or additional information. \n\n\n\nSIGN UP HERE
URL:https://portmcneill.ca/event/superhost-foundations-of-service-quality/
LOCATION:Seven Hills Golf & Country Club\, Port Alice Highway\, Canada
CATEGORIES:Training & Development
ATTACH;FMTTYPE=image/png:https://portmcneill.ca/wp-content/uploads/2023/02/superhost-course.png
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